At Ulaş Cam PVC, we value the privacy of people who visit our website and contact us. This Privacy Policy explains in plain language what information we collect and why, how we protect it and your rights over it. The data controller is Ulaş Cam PVC; the full address is available on our contact page.
What information do we collect?
- Information you give us: the name, phone, e-mail, address and message content you provide when you fill in the contact or quote form or reach us by phone, WhatsApp or e-mail; photos and measurements you share.
- Information created during the service: survey notes, quotes, orders, invoices, installation and service records.
- Technical information: log records automatically kept by the server when you visit the site, such as IP address, browser type and access time.
- Statistics: aggregate usage data collected via Google Analytics 4, only if you consent in the cookie notice.
What do we use it for?
We use your information to answer your questions, schedule survey and installation appointments, prepare quotes, manufacture and deliver your order, issue invoices, handle warranty and service requests, fulfil our legal obligations and keep our website secure. We do not send you marketing messages without your explicit permission.
Who do we share it with?
Your information is not sold or rented. It may be shared only to the extent necessary to provide the service with our accountants, banks for payments, service providers that host our website and e-mail, and authorised public bodies where legally required. If you consent to statistics cookies, the related data may be processed by Google.
How do we protect it?
Our website runs over an encrypted connection (HTTPS). Forms are protected against forged requests and malicious content, access to the admin panel is limited to authorised people and repeated failed login attempts are blocked. Photos and documents are kept for work purposes only. While no system is completely risk-free, we take reasonable technical and administrative measures to protect your information.
Retention period
We keep your information for as long as needed for the purpose for which it was collected and for the retention periods required by law. Requests that remain at the quote stage and do not become orders are deleted after a reasonable period.
Your rights
You have rights such as accessing your information, requesting its correction or deletion and objecting to its processing. Details are on our Personal Data Protection Notice page. You can send your requests via the address or e-mail on our contact page.
Links and changes
Our website may contain links to third-party sites such as maps or social media; we are not responsible for the privacy practices of those sites. This policy is updated when necessary and the current version is published on this page.